Privacy Policy
Last updated: 08/06/2026
1. Overview
We respect your privacy and comply with the Privacy Act 2020 (NZ).
2. Information We Collect
Account Data
- Name
- Username/password (securely stored)
- Contact details
Transaction Data
- Purchase details
- Billing information
Technical Data
- IP address
- Device/browser info
- Login activity
- Cookies
3. Use of Information
We use your data to:
- Manage accounts
- Process payments
- Provide services
- Improve website performance
- Prevent fraud
- Send communications (with consent where required)
4. Stripe Payments
We use Stripe for secure payments.
- Card details go directly to Stripe
- We do not store full payment details
- Stripe may process data overseas
Stripe Privacy Policy:
https://stripe.com/nz/privacy
5. Cookies
We use cookies to:
- Maintain login sessions
- Analyse usage
- Enhance functionality
- Marketing
You can disable cookies, but certain features may not work properly. You can change your preferences here
6. Sharing Information
We may share data with:
- Hosting and IT providers
- Analytics services
- Payment processor (Stripe)
- Legal authorities when required
We do not sell personal data.
7. Overseas Transfers
Your data may be processed outside NZ. We take reasonable steps to ensure comparable protection.
8. Security
We protect your information using:
- Encryption (passwords)
- Access controls
- Security monitoring
9. Your Rights
You may:
- Request access to your data
- Request corrections
- Request account deletion (subject to legal obligations)
10. Data Retention
We keep data:
- While your account is active
- As required by law (e.g., tax records)
11. Third‑Party Links
We are not responsible for external sites.
12. Contact
Pretzelation
Email: hello@pretzelation.nz